Staying at the Lodge

The Bundanoon Lodge experience is designed to make you feel like you are staying in your own home. Take the time to walk around the building and explore the house; the library, guest lounge, verandas and garden. These areas are for you to enjoy anytime during your stay. During the colder months the Lodge is centrally heated. A wood burning fire will be lit in the guest lounge on request. To contact Ruth between 9:00am and 8:00pm it is best to text or call her mobile on 0409 233 999.

Room Key

Your room key will not open the external balcony doors of your room. Guests must access their rooms via the guest wing corridor. Please leave your room key in the door when you check out. Guests will incur a $50 charge for a lost room key.

Cancellation Policy (1)

You may cancel free of charge up to 7 days before arrival and your deposit will be refunded. You will be charged the first nights accommodation if you cancel within 7 days of arrival.

Cancellation Policy - COVID (2)

Early in the pandemic, Bundanoon Lodge changed its cancellation policy to cover risks pertaining to the coronavirus, allowing guests to cancel and receive a full refund. As from 1st November 2021 our cancellation terms returned to normal. The Lodge no longer offers refunds for COVID-19 related circumstances including cases where a guest becomes sick with COVID-19.  

Cancellation and Booking Policy - Brigadoon Bookings (3)

Guests making a reservation for Bundanoon’s Highland Gathering (Brigadoon) are subject to an alternative booking and cancellation policy.

  • Bookings must be made direct with the Lodge by phoning 0409233999. Bookings made with an online travel agent (Booking.com) will not be accepted.

  • Full payment must be made at time of booking by funds transfer or credit card (credit cards are subject to a 1.7% transaction fee)

  • Guests will be refunded the full amount of their payment if a cancellation is made more than 30 days from arrival date.

  • One nights accommodation will be refunded if a cancellation is made 7 to 30 days from arrival date.

  • No refund will be given if a cancellation is made less than 7 days to arrival date.

Early Check In

Guests sometimes request to check in prior to 02:00pm, usually when attending a wedding or other event. Please text Ruth on 0409 233 999 the evening before your arrival to ask if an early check-in is possible. Guests are welcome to leave their luggage at the Lodge and use the public bathroom to freshen up if an early check-in is not available

Early Check Out

Should you wish to leave the Lodge earlier than 08:00 am, please let Ruth know before 08:00 pm the evening before so she can arrange a continental breakfast for you.

Late Check In

If you intend to check-in after 10:00pm please advise Ruth by text on 0409 233 999.

Late Check Out

Check-out is 10:00 am. However, should you wish to stay a little longer please ask about a later departure time. Guests departing after 12 noon will be charged a $50 late checkout fee.

Breakfast

Breakfast is served every morning in the dining room. Enjoy a choice of cereals, premium muesli, homemade bread, fresh and poached seasonal fruits, natural yoghurt and/or a full cooked breakfast that includes eggs (poached, scrambled or fried), bacon and tomato. Breakfast is served between 8:00am and 9:00am. An earlier continental breakfast can be arranged on request. Please let Ruth know before 08:00 pm the evening before. Breakfast = $22 (per person) is included in your room rate unless otherwise specified. Friends are welcome to join you for breakfast. Please book in advance. If you don’t require breakfast please let Ruth know so she doesn’t wait for you.

Evening Meal

Bundanoon is a tiny village but it does offer several eating options for an evening meal. For an up-to-date list of restaurants and coffee shops best to Google ‘restaurants Bundanoon’ for the latest offerings. Opening hours often change.

Internet and WIFI

Bundanoon Lodge is connected to the NBN network. Internet access is complimentary and WI-FI is available in all bedrooms and public areas of the property. WI-FI password: molly111

Mobile Phone Connection

Telstra has the best mobile connection in Bundanoon.  If your provider is Telstra you can select the Telstra WI-FI phone calls option on your mobile phone around the Lodge as it uses the NBN network.

Audio and Television

All guest rooms are equipped with a Smart TV. Some guest rooms also have a DVD and CD player. All TVs have music channels and Netflix. Netflix is only available if you use your own subscription. A large Smart TV is also available in the Guest Lounge. This TV also has Netflix which can be viewed as part of the Lodge’s subscription. Please help yourself to a selection of DVDs located in the guest lounge or CD’s located in the guest dining area.

Tea and Coffee

If you would like coffee or tea while using the common areas of the Lodge please help yourself to the facilities in the guest dining area. You will find English Breakfast tea and a variety of herbal teas, hot chocolate or instant coffee. Biscuits are also available for your enjoyment. Milk is in the guest fridge.

Smoking

Bundanoon Lodge is a non-smoking building. If you wish to smoke please do so outside. There is an ashtray on the table on the back deck beside the BBQ and another one under the Porte-cochère near the entry.

Please do not smoke on the veranda outside your room. The smoke sucks back into your room and into other guest rooms.

Linen Laundry and Ironing

Towels will be changed on request and bed linen will be changed every third day. Guests staying three days or longer are welcome to use the Lodge washing machine but clothes must be hung on the line as there is no clothes dryer.

Please ask Ruth about using the washing machine and/or the iron which is located in the Lodge office. 

Reading Material

There is a large selection of magazines and newspapers in the breakfast area.  You may take any of these to your room if you wish.  There is also a variety of books for you to enjoy in the Library. If you haven’t finished your paperback book from the library by the time you leave the Lodge, please take it with you.

Heating, Air-conditioning and HRV Ventilation

During the winter months the Lodge is heated by gas central heating and rooms can be ‘topped up’ with extra heat by turning on the reverse cycle air-conditioner in your room.

The Japanese, Swedish, NZ and Australiana Room are fitted with an HRV Core Ventilation Unit. Fresh, filtered air is brought in and old air is removed. You will see the circular unit on the ceiling. The HRV air system is set and cannot be changed from your room.  If you are bothered by the sound of the air flow please ask Ruth to turn it off.

Please DO NOT climb on a chair and wind up the unit as this will compromise the motor.

All guest rooms are air-conditioned. The instruction booklet for your unit is in a drawer in your room.

BBQ

Guests are welcome to use the gas BBQ which is just outside the guest dining area on the west deck. There is no charge to use the BBQ provided it is cleaned after use. A $40 cleaning fee will be charged if the BBQ is not cleaned.

Walks

For those who would like to indulge in some exercise there are fabulous walking and running areas all around Bundanoon.  Firstly try the Jordan’s Crossing walk which is just across Elmsmore Road (2 mins). It takes you across the playing fields through the bush and around the Bundanoon Oval (20 mins).  For walks further afield you can’t get better than Morton National Park (5 min drive). There is a map on the wall next to the kitchen. Feel free to photograph the map so you have it with you.